Refund policy

Returns Policy

DAKLIK Returns & Refunds Policy

Eligibility Window

We accept returns on eligible items within 14 days of delivery. To qualify for a refund, garments must be:

Unworn, unwashed, and unaltered
Free of makeup, perfume, deodorant, hair, or any other marks or odours
Returned with all original tags attached
Packed in the original packaging, including the protective garment bag

Because each DAKLIK piece is crafted with care, we ask that you try items on gently, the way you would in a fitting room, before deciding to keep them.

If a Return Doesn't Meet Our Standards

Items that arrive back to us outside of the condition described above will be handled in one of two ways:

Returned to you: if the garment is not in a resalable state, we'll ship it back and the return will not be refunded.
Accepted with a restocking fee: at our discretion, we may accept the return but deduct a restocking fee of up to 30% of the item's value to account for reprocessing.

We take this seriously, since it's the only way we can guarantee every customer receives a piece in pristine, first-quality condition.

Final Sale Items

The following purchases cannot be returned or exchanged, regardless of condition:

Items bought during pop-up events or trunk shows.
Items bought during a sample sale.
Items purchased as part of a flash sale.
All sales in these categories are final.

Refund Timeline

Once your return arrives at our facility, please allow up to 10 business days for inspection and processing. Refunds are issued to your original payment method once approved.

Questions about a return? Reach out to our team and we'll be glad to help.